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Office Administrator

CRUX Psychology - Halifax
Salary $18-$21 per hour, full time
Posting Date February 1, 2021
Closing Date February 8, 2021

CRUX Psychology is seeking a qualified officer administrator who can build rapport with clients, act in a
professional and competent manner, possesses a strong work ethic and has an exceptional eye for
detail. Reporting to the Practice Manager, Jennifer Sherry, the successful candidate will demonstrate
excellent customer service skills, a positive attitude and a strong desire to learn new tasks. The office
administrator must be punctual and reliable and must be able to work independently with minimal
supervision. Previous medical office experience is preferred (but not required).
CRUX Psychology’s practitioners provide expert individual therapy, couples therapy and assessment
services backed by science and delivered with compassion. CRUX Psychology is a growing practice with
two psychologists: Dr. Simon Sherry is recognized for his expertise in both clinical practice and scientific
research. He is a tenured Professor in the Department of Psychology and Neuroscience at Dalhousie
University, where he directs research on the role of personality in mental health problems. Dr. Sherry is
joined by Dr. Robyn McClure, an associate at CRUX Psychology. For more information about CRUX
Psychology, visit

Office Administrator Duties:
• Communicate with clients, staff and stakeholders in a courteous and professional manner.
• Answer telephone and e-mail inquiries, relay messages and information accurately, with followup as required.
• Coordinate the scheduling of client appointments, including responding to cancellations and
maintaining active wait lists.
• Maintain office filing system, forms, and records to ensure efficient storage and retrieval of
• Process incoming and outgoing mail.
• Assist clients with payment for therapy sessions, reports, or other services.
• Direct bill insurance companies when applicable.
• Greet and check in clients upon arrival.
• Attend clinic meetings as required.
• Manage and maintain client database(s), including data entry.
• Manage inventory of clinical supplies and places orders as required.
• Handle highly sensitive information and maintain client confidentiality.
• Maintain office policy documents and make updates as required.
• Maintain office equipment, including computers and copy machines.
• Additional duties upon request.

• Two-years experience in a customer service or administrative role, preferably in a clinic or an
office environment.
• University degree or college diploma from a relevant discipline considered an asset.
• Proficient use for Microsoft Office and other business software applications and systems.
• Trustworthy and discreet about confidential information.
• Ability to work collaboratively with others.
• Career and achievement focussed.
• Organized and work under tight timeframes.
• Strong attention to detail.
• Polite, thoughtful, kind, and conscientious.
• Excellent communication skills, both written and spoken.

Other Information
Hours & Salary:
35 hours per week at $18-$21 per hour, depending upon experience.
Please send your resume and cover letter to Jennifer Sherry, CRUX Psychology Practice Manager, at no later than 5 pm on February 8, 2021.

How To Apply
Contact: Jennifer Sherry

By email

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