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Digital Community Engagement Representative

ORB™ - Halifax
Salary Not specified
Posting Date January 10, 2019

ORB™ is the fastest growing toy company in the World, doing business in over 70 countries,and internationally recognized for our award-winning brands and high-quality products.
Working at ORB™ gives you the experience of working in a major international company with the growth potential, hands on experience, and learning opportunities one would find in a much smaller company. Our main focus is to develop toys that create moments of awe and wonder for children all around the globe. We provide a working environment that is full of fast- paced excitement, collaborative creativity, and opportunity.

ORB™’s dynamic marketing department is looking for an experienced Digital Community
Engagement Representative to build meaningful relationships with our online audiences. As theideal candidate, you have a strong understanding of social media’s influence in digital marketingand a creative mindset that allows you to express our brands through daily interaction. Beingdedicated to building engagement, you are ahead of the game on new trends and influencers. Youunderstand the round-the-clock attention required to monitor and respond to our globalcustomers in a timely manner ensuring they feel heard and valued. You thrive in an everchangingenvironment that allows you to shift and grow with the digital age. You are skilled atassessing the needs of our unique audience and possess the ability to respond in a light andplayful tone capturing the identity of each brand.
Primary Responsibilities:
• Respond and engage with ORB™ followers in a timely manner on all social media
• Monitor digital community comments and provide general feedback to Marketing team;
• Track and monitor content from influences who are/or who want to work with ORB™;
• Track and report product feedback from influencer channels;
• Ensure all digital communication uses the appropriate brand voice for our products to
build meaningful authentic connections that encourages our audience to take action;
• Work closely with ORB™’s customer service department to ensure accuracy of feedback
and appropriate responses;
• Provide brand/ social media platform updates, trend report on a regular basis to
reveal upcoming opportunities and threats to our business
• Create engaging content as required.

• Ability to self-manage under tight deadlines
• Excellent written communication skills
• Ready to work in a fast-paced environment and changing direction as needed
• 2+ years’ work experience as a Social Media Strategist or Social Media Coordinator
• Familiar with SEO, keyword, and Google Analytics

Other Information
Please submit your resume & a cover letter (that highlights how your past experience aligns withour environment) to Please also include links to any social media channels that you have managed

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

How To Apply

By email

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